Business Information Management

Dave Chaffey

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Country of origin: United States Dispatched within 15 working days depending on supplier
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eB6 934
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6 934

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Long description

Information. Technology. Both resources are increasingly important as organisations seek to improve their performance. Applying information and technology can offer new ways to do business, increase the efficiency of business processes, reduce costs, and provide the performance measures used to control improvement. *Can business information management improve organisational performance? *What are the key issues faced by managers today in terms of managing business information? *How can 'big picture' strategy be developed, implemented and managed? This textbook takes a problem-solving approach, highlighting the issues faced by managers in identifying, capturing and systematising information in order to improve organisational performance. Now in its second edition, Business Information Management helps students to understand how to improve organisational performance by exploring these issues, and examines solutions to reduce problems. Unique in its multi-stakeholder perspective, this book addresses challenges faced by not only the end-user but also the general manager, IT manager and company director.

Product details

Dave Chaffey
Improving Performance Using Information Systems
FT Press
2nd edition
Width (mm):
Length (mm):
Table of Contents:
  • Provisional TOC: PART ONE: INTRODUCTION 1. Introduction 2. Software for information management 3. Technology for information management PART TWO: STRATEGY 4. Information management strategy 5. Knowledge management strategy 6. Information systems strategy PART THREE: IMPLEMENTATION 7. Managing systems development 8. Managing change 9. Building an information architecture PART FOUR: MANAGEMENT 10. Managing information quality 11. Managing information services quality 12. Managing ethical and legal issues

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