Marketing Research Essentials [With CDROM]

When conducted properly, marketing research can lead to better products, improved services, and a higher level of customer satisfaction. Written by marketing research professionals with over 40 years combined experience, this book is packed with the hottest trends, insights, and advances in the field. It presents a snapshot of the way cutting-edge marketing research is practiced today.

*Real-World Orientation. Throughout the text, Cases, Chapter-Opening Vignettes, Marketing Research War Stories, and Ethical Dilemmas connect the materials to the real world of marketing research, as it's practiced in today's top firms. *Focus on the research user - continues to present marketing research through the eyes of a manager using, or purchasing marketing research information. *Chapter-Opening Vignettes discuss prominent companies/products. *Marketing Research Across the Organization features present a series of questions and scenarios that require students to consider the impact of marketing research on basic business activities related to finance, production, human resources, and so forth. *Real-life Ethical Dilemmas - such as protecting the anonymity of children online and allowing researchers to interview children at school for cash. *Marketing research War Stories - short, amusing anecdotes about the trials and tribulations of conducting marketing research. * SPSS Exercises - at the end of the quantitative chapters give students easy to follow, hands-on experience with this professional level statistical package. * The latest version of SPSS is included in every new copy of the text. * Perseus WebResearcher - a tool (an optional component) for Internet survey creation and the ability to host surveys created on the Perseus website.
Author:
Carl McDaniel Roger Gates
Format:
Paperback

Description

When conducted properly, marketing research can lead to better products, improved services, and a higher level of customer satisfaction. Written by marketing research professionals with over 40 years combined experience, this book is packed with the hottest trends, insights, and advances in the field. It presents a snapshot of the way cutting-edge marketing research is practiced today.

*Real-World Orientation. Throughout the text, Cases, Chapter-Opening Vignettes, Marketing Research War Stories, and Ethical Dilemmas connect the materials to the real world of marketing research, as it's practiced in today's top firms. *Focus on the research user - continues to present marketing research through the eyes of a manager using, or purchasing marketing research information. *Chapter-Opening Vignettes discuss prominent companies/products. *Marketing Research Across the Organization features present a series of questions and scenarios that require students to consider the impact of marketing research on basic business activities related to finance, production, human resources, and so forth. *Real-life Ethical Dilemmas - such as protecting the anonymity of children online and allowing researchers to interview children at school for cash. *Marketing research War Stories - short, amusing anecdotes about the trials and tribulations of conducting marketing research. * SPSS Exercises - at the end of the quantitative chapters give students easy to follow, hands-on experience with this professional level statistical package. * The latest version of SPSS is included in every new copy of the text. * Perseus WebResearcher - a tool (an optional component) for Internet survey creation and the ability to host surveys created on the Perseus website.

Product details

Author:
Roger Gates, Carl McDaniel
Publisher:
John Wiley & Sons
ISBN:
9780470131985
Additional Format:
Contains Paperback and Digital
Width (mm):
204
Length (mm):
249
Table of Contents:
  • Chapter 1 - The Role of Marketing Research in Management Decision Making Chapter 1 Appendix A - Careers in Marketing Research Chapter 1 Appendix B - Marketing Research Ethics Chapter 2 - Problem Definition, Exploratory Research, and the Research Process Chapter 3 - Secondary Data and Databases Chapter 4 - Qualitative Research Chapter 5 - Survey Research Chapter 6 - Primary Data Collection: Observation Chapter 7 - Primary Data Collection: Experimentation Chapter 8 - The Concept of Measurement and Attitude Scales Chapter 9 - Questionnaire Design Chapter 10 - Basic Sampling Issues Chapter 11 - Sample Size Determination Chapter 12 - Data Processing, Fundamental Data Analysis, and the Statistical Testing of Differences Chapter 13 - Bivariate Correlation and Regression Chapter 14 - Communicating the Research Results and Managing Marketing Research Appendix 1 - Statistical Tables
Weight (g):
907

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