Operations management: Global and southern African perspectives

Mike Pycraft and his team have adapted Operations Management, 5th edition in response to a demand from lecturers using the first Southern African edition. Retaining its accessibility and carefully developed pedagogical approach, with its focus both on theory and practical application, the adaptation reflects operations management in Southern African enterprises, yet maintains a global perspective.
Author:
CHAMBERS JOHNSTON SLACK Singh PYCRAFT R. Johnson S. Chambers H. Singh K. Phihlela M. Pycraft N. Slack

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Short Description

Mike Pycraft and his team have adapted Operations Management, 5th edition in response to a demand from lecturers using the first Southern African edition. Retaining its accessibility and carefully developed pedagogical approach, with its focus both on theory and practical application, the adaptation reflects operations management in Southern African enterprises, yet maintains a global perspective.

Product details

Author:
CHAMBERS, JOHNSTON, SLACK, Singh, PYCRAFT, R. Johnson, S. Chambers, H. Singh, K. Phihlela, M. Pycraft, N. Slack
Format:
Paperback
Publisher:
Pearson Education South Africa, Heinemann an imprint of Pearson
Edition:
2nd Edition
ISBN:
9781770255630
Series Title:
SA adaptations
Series Number:
Textbook
Pages:
680
Width (mm):
210
Length (mm):
280
Table of Contents:
  • Chapter 1: Operations Management
  • Chapter 2: The strategic roles and objectives of operations management
  • Chapter 3: Operations strategy
  • Chapter 4: Process design
  • Chapter 5: The design of products and services
  • Chapter 6: Supply network design
  • Chapter 7: Layout and flow
  • Chapter 8: Process technology
  • Chapter 9: Job design and work
  • Chapter 10: The nature of planning and control
  • Chapter 11: Capacity planning and control
  • Chapter 12: Inventory planning and control
  • Chapter 13: Supply chain planning and control
  • Chapter 14: Enterprise resource planning
  • Chapter 15: Lean operations and JIT
  • Chapter 16: Project planning and control
  • Chapter 17: Quality planning and control
  • Chapter 18: Improvement
  • Chapter 19: Failure and prevention
  • Chapter 20: Managing improvement – the TQM approach
  • Chapter 21: The operations challenge
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