The Heart of Change

Revolving around the revolutionary eight-step process outlined in the bestselling "Leading Change, " this guide introduces a "see-feel-change" dynamic, resulting from research that reveals change happens when people are made to "feel" differently. Offers tips and tools readers can apply in their own organizations.
Author:
John P. Kotter Dan S. Cohen Dan S. Cohen John P. Kotter

Short Description

Revolving around the revolutionary eight-step process outlined in the bestselling "Leading Change, " this guide introduces a "see-feel-change" dynamic, resulting from research that reveals change happens when people are made to "feel" differently. Offers tips and tools readers can apply in their own organizations.

Long description

John Kotter's international bestseller "Leading Change" struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change - but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world. Now, Kotter and coauthor Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: how do you go beyond simply getting your message across to truly changing people's behavior? Based on interviews within over 100 organizations in the midst of large-scale change, "The Heart of Change" delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently.;They introduce a new dynamic - "see-feel-change" - that fuels action by showing people potent reasons for change that spark their emotions. Organized around the revolutionary eight-step change process introduced in "Leading Change", this story-driven book shows how the best change leaders use not just reports or analysis, but gloves, video cameras, airplanes, office design, and other concrete elements to impel people toward positive action. The authors reveal how this appeal to the heart-over the mind-motivates people to overcome even daunting obstacles to change and produce breathtaking results. For individuals in every walk of life and companies in every stage of change, this compact, no-nonsense book captures the heart - and the how - of successful change. John P. Kotter, world-renowned expert on leadership at the Harvard Business School, is the author of many books, including the award-winning, best-selling Leading Change. Dan S. Cohen is a Principal with Deloitte Consulting LLC.

Product details

Author:
John P. Kotter, Dan S. Cohen, Dan S. Cohen, John P. Kotter
Subtitle:
Real Life Stories of How People Change Their Organizations
Format:
Hardcover
Publisher:
Harvard Business School Press
ISBN:
9781578512546
Pages:
208
Width (mm):
163
Length (mm):
240
Table of Contents:
  • Introduction
  • the heart of change
  • Increase urgency
  • Build create the guiding team
  • Get the vision right
  • Communicate for buy
  • in in
  • Empower action
  • Create short
  • term term wins
  • Don't let up
  • Make it change stick
  • Conclusion
  • we see, we feel, we change

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