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Business email and etiquette

Subtitle:
Improving your business and electronic communication
Author:
Nanda Klapwijk; Vanessa Witten
Format:
CD-ROM

Now:R325.95
eBucks:eB3260

South Africa

Delivery time:
Usually within 6 working days.
Seller:
kalahari.com

Business email and etiquette

Short description

In a world that is so high-tech, it is difficult to imagine how we ever worked without e-mail, or computers. As recently as the 1980s office memos had to be typed on a typewriter with carbon paper in between to create copies.

Product details

Publisher:
Eduflex
ISBN:
9780958500371
Publication date:
December 2006
Edition:
New title

Table of contents

  • choose a punchy subject heading
  • Creating the message
  • moving beyond writer's block
  • the upside
  • down pyramid
  • style guidelines
  • addressing your e
  • mail message
  • message formats
  • setting the right tone
  • layout and design
  • Reviewing the message
  • preparing for send
  • off
  • setting up your e
  • mail spell
  • checker
  • abbreviations and acronyms
  • punctuation
  • attachments
  • the "read receipt" function
  • signature
  • organising and managing mail
  • taming your inbox
  • setting preferences
  • spam
  • viruses
  • hoaxes and chain letters
  • e
  • mail etiquette rules
  • Sending and receiving mail
  • getting started
  • composing and sending a new message
  • receiving mail
  • important e
  • mail terminology
  • compliance issues
  • the importance of an e
  • mail policy

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Business email and etiquette

Business email and etiquette

Now:R325.95
eBucks:eB3260
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