A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial to your career. -- USA Today
Good news to the employee looking for advancement [and] a wake-up call to organizations and corporations. -- The Christian Science Monitor
Anyone interested in leadership...should get a copy of this book. In fact, I recommend it to all readers anywhere who want to see their organizations in the phone book in the year 2001. --Warren Bennis, The New York Times Book Review
A thoughtfully written, persuasive account explaining emotional intelligence and why it can be crucial to your career. --USA Today
From the Hardcover edition.