Note: This product is an international student edition and is only available for sale in South Africa. Therefore it cannot be delivered to an international delivery address.

Provides coverage of the topics taught in a modern operations management course. Including relevant service theory and applications, this title presents manufacturing applications and theory where relevant, while placing an emphasis on the integration of the value chain. Its approach addresses OM from a cross-functional perspective.

Publisher:

SOUTH-WESTERN

ISBN:

9780324360783

Publication date:

March 2007

Additional format:

Contains Spiral bound and CD-ROM

Length:

276mm

Width:

216mm

Thickness:

32mm

Weight:

1780g

Edition:

2nd Revised edition

Pages:

850

Prescribed at:

UNISA 2012

Subject / Course:

ADPROD

• PART I. Understanding Operations. 1. Goods, Services, and Operations Management. 2. Value Chains. 3. Measuring Performance in Operations. 4. Operations Strategy. PART II. Designing Operating Systems. 5. Technology and Operations Management. 6. Goods and Services Design. 7. Process Selection, Design, and Analysis. 8. Facility and Work Design. 9. Designing the Supply and Value Chain. PART III. Managing Operations. 10. Capacity Management. 11. Forecasting and Demand Planning. 12. Managing Inventories. 13. Resource Management. 14. Operational Scheduling and Sequencing. 15. Quality Management. 16. Quality Control and Statistical Process Control. 17. Lean Operating Systems. 18. Project Management. PART IV. Supplemental Chapters (on CD). SC A. Work Measurement, Leaning Curves, & Standards. SC B. Queuing. SC C. Modeling Using Linear Programming. SC D. Simulation. SC E. Decision Analysis.