Short description
Effective problem solvers make it look so easy, they seem to be born with a natural knack of finding and implementing the best solution.
Long description
Effective problem solvers make it look so easy, they seem to be born with a natural knack of finding and implementing the best solution. However, the truth is that problem solving is a skill that can be learned. Solving problems the "KALM" way will provide you with a systematic approach to solving problems. Once you have mastered the techniques you will have a structured and methodical process from which to work. Furthermore, the course uses a holistic view of what is required to make one a truly effective problem solver by examining the importance of one's own attitude and emotional intelligence. The publication is interspersed with practical examples and exercises and a final problem-solving exercise will step you through the various stages of the problem-solving cycle. This publication content is aligned to Unit Standard 114952. NQF Level 3 with 2 credits.