eBook edition

Measuring the User Experience (eBook)

Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.

• Presents criteria for selecting the most appropriate metric for every case
• Takes a product and technology neutral approach
• Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed
Author:
Thomas Tullis William Albert
Format:
Adobe DRM PDF
Subtitle:
Collecting, Analyzing, and Presenting Usability Metrics

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Country of origin: United States The eBook(s) will be available to download in your Digital Library as soon as payment has been processed.
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Was:
R698
Now:
R572
eBucks:
eB5 720
Discovery Miles:
5 720

Description

Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.

• Presents criteria for selecting the most appropriate metric for every case
• Takes a product and technology neutral approach
• Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed

Product details

Not compatible with:
Kindle, Digibook, Verso, RK Book, Pocketbook 306
Download size:
6228KB
Maximum Downloads:
6
Printable:
Allowed
Author:
Thomas Tullis, William Albert
Imprint:
Morgan Kaufmann
Publisher:
Morgan Kaufmann
ISBN:
9780080558264
Series Title:
Interactive Technologies
Language(s):
en

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